Warranty Policy


Unless otherwise noted, most items are default warranted for 1 year from date of purchase. Some selected items are even more than 1 year warranted.

We are not responsible for damage from incorrect installations and abuse.

You might be requested by us to return the failure items for inspection.

You are responsible for return shipping.

Based on negotiation, new replacements are usually sent with your next order.

For some situations, based on negotiation, we may send out replacement drivers for your repair, with instructions attached, in which way you can save much return shipping cost, like for led light bulbs and led fluorescent tubes.

We are responsible for new replacement shipping within warranted time.

HERO-LED.com reserve the right to change product specifications without notice.

 
 

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